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       Technical Writing Services

Speed and Accuracy

Today's businesses require lightning speed to get their products to market faster, resulting in shorter product development cycles. At Wing Group, we understand the speed of business. We can add value to your product line and decrease your technical support calls with well-written, accurate documentation.

Customers First

Whatever project size and timetable, we can write, illustrate, edit, and manage your communications project, ensuring that it is targeted to your customer's level of knowledge.


Written communications, for both internal and external customers, is available in a variety of products.

Our documentation products include:

  • Application Notes, Release Notes, and Supplements
  • Data Sheets
  • ePubs
  • Installation Guides
  • Installation Cards/Posters
  • Instructions for Use (IFU)
  • Knowledge Base Articles (KBAs)
  • Maintenance and Service Guides (MSG)
  • Online Help Systems (Mobile-, Web- and Window-based)
  • Service Manuals
  • Technical/Reference Manuals
  • User Guides
  • eLearning (Computer-, Internet-, Mobile-, and Web-Based)
  • Application Programming Interface (API) Guides
  • Software Developer's Kit (SDK) Guides
  • Flight Crew Operation Manuals
  • Illustrated Parts Breakdowns/Catalogs
  • Maintenance and Overhaul Manuals
  • Web Content

We also provide documentation conversion services such as Word-to-FrameMaker, FrameMaker-to-Flare, Word-to-Flare, etc.

Documentation Development Tools

We are proficient in a variety of tools including:

  • Adobe Acrobat
  • Adobe Captivate
  • Adobe FrameMaker (Structured and Unstructured)
  • Adobe InDesign
  • Adobe RoboHelp
  • Adobe Technical Communication Suite
  • Arbortext Epic
  • Author-it Cloud
  • Madcap Echo
  • Madcap Capture
  • Madcap Flare
  • Madcap Mimic
  • Microsoft Office 365 and earlier
  • Microsoft SharePoint
  • Quadralay WebWorks
  • QuarkXPress
  • XMetal Arthur

Final Formats

Some of the final formats we produce include:

  • CHM
  • EPUB
  • HTML
  • HTML5
  • Portable Document Format (PDF)
  • Postscript
  • SGML
  • WebHelp
  • XML

To view samples of our technical writing click here.

To get started, CALL US today at 978-226-TDOC (8362) or contact us!

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