Some believe it is checking for spelling, grammatical, and formatting errors before the manual goes out to print. But it is so much more than that.
QA needs to be implemented at the start of the documentation project. A QA professional continually checks the documentation, throughout its development life cycle, to ensure that it is written for the intended audience.
This is called developmental editing, and it requires a skilled editor to perform one.
Our team of editors, usability testers, template specialists, and formatters are highly qualified specialists who look for more than typos.
Our QA services include:
Web Content Editing
Style Guide Design
Template Design and Support
To view samples of our quality assurance click here.
To get started, CALL US today at 978-226-TDOC (8362) or contact us!