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 Why Outsource?
 Don't Use an Agency
 Benefits of Using Us
 Return on Investment
 QTAS

       Return on Investment




Question

How do you show return on investment (ROI) for product documentation?

Answer

By reducing costs.

When a documentation vendor is involved at the beginning of the product development, the documentation will be well-written and accurate. This reduces the cost to fix errors after your product has gone out the door.

Additionally, well-written documentation will reduce costs by:

  • Fewer customer calls to your HELP center
  • Fewer field maintenance calls
  • Lower translation costs
  • Less rework (because the documentation didn't go out the door poorly written)
  • Less need for training

Best of all, you will have greater customer satisfaction. And, happy customers are returning customers.

To get started, CALL US today at 978-226-TDOC (8362) or contact us!

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